Quote of the Week: Customer Service is not a department
This quote is perfect for any business, organization, department or group getting ready to celebrate Customer Service Week (first week of October). It’s also perfect for any other business, organization, department or group.
Read moreLeadership Lessons from The Lone Ranger
Leadership Lessons from The Lone Ranger
Read moreQuote of the Week: Sure? Look harder.
This week’s quote can help us with mistake management, people management and self-management. It can help us boost morale, productivity and overall performance.
Read more10 Tips for Fight Procrastination Day
Today is Fight Procrastination Day.
Wouldn’t it be nice if it was the ONLY day we had to fight procrastination?
Here are 10 tips for Fighting Procrastination today or on any day.
Read moreQuotes of the Week: On Hoots & Rainbows
Labor Day – it’s the day after that’s dreaded. Morale and productivity may be in the gutter. We can let it stay there or lead the way out.
Read moreQuote of the Week: On Wrongdoing & Rightdoing
With a mistake management plan in place, people will still do their best NOT to make mistakes. But they can move forward with confidence, knowing that if a mistake is…
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