Mistake of the Month Award at Brogan & Partners
We found a great article last week about Brogan & Partner’s Mistake of the Month Award.
And surprise! (or maybe not) – in the story is evidence of every element of mistake management needed to go from ignoring or hiding mistakes to celebrating them – boosting morale & productivity in the process.
Read moreReward Mistakes? Are You Sirius?
A couple of week ago, I raised the question about giving rewards for making mistakes.
Some people thought I had gone mad – too much exposure perhaps to the dog days of summer.
Just In Time Management
Are you familiar with Just In Time Management? Well – this celebration is just in time!
Read moreHow To Get True Confessions
In many organizations, mistake are hidden or covered up. No benefit to anyone. What can be done to get people to share and get “full” benefit from mistakes?
Read moreWhat a Mess
Did I tell you about the time I made the mistake of doing exactly what my client asked me to do? Sounds a little strange, but this is how it happened and what it did to customer loyalty, productivity and morale.
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