A Simple Lesson from Notre Dame

When you go to “away” games, you never know how you will be treated. At some schools, there is a bit of fun and funny razzing by fans who see signs that you are from the other team. At other schools, there are boo’s. At a few, I’ve seen such open hostility that if I ever choose to go there, I hide my “colors” until safely in my seat.

Read more

Remembering Success

Even if you think you think people already realize the good stuff you do…the great progress your company has made…the strength of your staff members…

Read more

Caution!

The mistake awards and rewards we love and support are the ones that encourage communication and creativity. From digging into the problem in order to solve it, we gain deeper knowledge that will help us prevent the same problem in the future. Maybe even get something better in the process.

Read more

Rest in Peace – A Lesson from Ben & Jerry’s

Like many companies, Ben & Jerry’s buries their mistakes.

Read more

Mistake Cake

It’s only fitting that we celebrate the end of Mistake Management Month with a bit of Mistake Cake.

Read more

Mistake of the Week Award at Keebler Cookies & Crackers

Not sure about rewarding mistakes? Read this before you decide.

Read more