Let’s hear it for small business!
Next week (May 23-29) is National Small Business Week. Are you celebrating? Here are a few ideas on how to join in the celebration.
Read moreClear Expectations at The Eden Roc Hotel
For managers to get the results they want, they must make expectations clear. How? Here’s an example from The Eden Roc Hotel.
Read moreClear Expectations at Performance Acura
The #1 killer of productivity is unclear expectations. How can you make yours clear? Here’s a helpful story from Performance Acura.
Read more10 Step Process for Reducing Interference
For most of us, it’s harder than ever to get the results we need. Performance is critical. And THAT makes it more important than ever to pay close attention to morale and productivity. Because a dips in one or both, INTERFERES with our efforts, cutting into our POTENTIAL and lowering PERFORMANCE. Here’s a 10 step process to help you reduce interference.
Read moreWhole Foods Does Business with Heart
When I saw this sign in front of Whole Foods, I smiled and thought, “Wow! How cool!” Such a nice and clever touch. A special way to connect with customers, even those who aren’t expecting. A little extra that make every day ordinary service extraordinary.
Read moreProtected: Mick Mixon’s Homer at Texaco
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