A+ Customer Service Attitude
In celebration of Customer Service Week, our Quote of the Week: Customer service is not a department…it’s an attitude. If you asked me for an example of a person who exudes an excellent customer service attitude, the first person I would think of is
Read moreWelcome Clemson Fans
We were so impressed with the show of class at Notre Dame in 2006, that we wanted to spread the word. We also wanted to make it easy for businesses to implement and so we created a few game day tools for businesses. One of them – ready-to-go welcome signs.
On Saturday, October 9, Carolina plays the Tigers from Clemson University.
Would you like to join us by posting welcome signs in the door, windows and/or counter tops?
Read more10 Tips for Customer Service Week
Customer Service Week is a great week to treat and tweak. If done well, the result is raised awareness, better morale, improved productivity, more customer loyalty and better overall performance. Here are 10 suggestions:
Read moreNutty Idea for CS Week
Are things a bit nutty in your office?
Then here’s a fun thing to do during Customer Service Week…or anytime.
Read moreRed Hot Idea for CS Week
Bring in a pot of chili for everyone to enjoy. Or announce a chili cooking contest for later in October which just happens to be National Chili Month.
Either way – be sure to play music by the Red Hot Chili Peppers. And thank your team for their red hot performance.
Poppin’ Idea for CS Week
Here’s a fun thing to do during Customer Service Week. Fun for external customers. Fun for internal customers.
Read more