Quote of the Week: Jackasses & Carpenters

They seem to be every where. People who want to complain, blame, criticize, make fun, rip apart and tear down people, policies, departments, organizations, corporations…and whatever else comes their way. Living like this sends the morale, productivity and performance of these people and those around them deeper and deeper into the dump.

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Basnight Family Secrets

We hit the jackpot again!

More best practices and secrets to success – this time from a business that has lasted through the Great Depression, fifteen recessions and fifteen United States Presidents.

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Fitch Lumber Company sign

Fitch Family Secrets

What better place to learn about best practices and secrets to success than a business that has lasted through two panics, two depressions, sixteen recessions and nineteen United States Presidents.

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The Heaven & Hell of Making Things Right

Remember those old numbers about how a dissatisfied customer will complain to five to ten of their friends? How many zeros does social media add to that?

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Don’t like “your world”?

“What if you take the things you don’t like in this world and you flip them upside down?

You can start that today.”

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April 28 is Pay It Forward Day

Thank you to Jim Enright who just reminded me with his quarterly mailer that Thursday, April 28 is International Pay It Forward Day.

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