Let There Be Angels Everywhere
It’s easy to forget the impact we have. The impact we could have. In our role as leaders, as family and community members, each of us has the opportunity to…
Read more10 Things to Capture Before Year End
Ever feel like you deal with the same mistakes and problems over and over again? Such a WASTE of time.
It’s enough to drive morale and productivity into the dirt, people out the door and the bottom line into the red zone.
Much of this could be avoided with mindful preservation of institutional memory.
You’re Out!
One. Two. Three strikes. You’re out. I used to hate striking out as a kid -for myself and my team. Felt like I hadn’t done my best. Hadn’t done my…
Read moreWorking in the Dark?
As leaders, we must get people out of the dark. We must:
Read moreFear is a darkroom…
We’ve all been there. Scared of something. Often the unknown. Imaginations running wild with negatives that are certain to happen.
Here are three common scenarios.
Read moreTo Win Customers…
In celebration of Customer Service Week, our Leadership Quote of the Week is:
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