Secrets of Success from UPS Stores

Up until December of last year, I had always gotten good service from the UPS Store on Fordham Blvd in Chapel Hill, NC.
And then there was that Saturday in December.

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Working with a Bunch of Crackpots?

What a crackpot! We hear it from offices everywhere. Defined by Urban and Webster as: crazy, insane, eccentric, foolish, harebrained, oddball, flake, geek, irrational, fruitcake, nut case, screwball and crank.

It seems to me others use it more loosely as someone with a flaw – like a cracked pot.

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Quote of the Week: On Paths & Trails

Dr. King didn’t like the path we were on – didn’t like where it was leading. He had a dream of something different and better. And so he got off the path. And left a trail.

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Quote of the Week for MLK Day

From our Quote of the Week for January 2:  Lead with intention. From our Quote of the Week for January 9:  As a leader, you rarely have certainty but you…

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Happy Appreciate a Dragon Day

Happy Appreciate a Dragon Day. If you don’t know any dragons to appreciate, perhaps you could recognize someone who recently slayed one.

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10 Customer Service Quotes

For those of you preparing for Customer Service Week, here are 10 great quotes.

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