Happy World Smile Day
What a nice way to start a new month…with World Smile Day. It’s a good thing for morale. For productivity. For customer loyalty. For overall performance.
Read more10 October-Only Morale & Productivity Boosters
The foundation of good morale and productivity is hiring the right people. Yes – don’t hire grumps. And the people must have clear roles, responsibilities, expectations and goals. And they must receive training and coaching which includes feedback, direction, support and recognition from a trusted manager or coach.
Read moreGreat prize & price! Buy now. Bowl later.
Here’s a great idea for everyone – and a great today only price for those of you in the Raleigh/Durham area! Buy today and use as a prize for the person who brings in the most sales next week. Or the person who brings in the most accounts receivable. Or the person who tweets the most. Or whatever activity will get you and them closer to goal! Or use it as a treat for your Customer Service team during Customer Service Week (October 4-8).
Read moreBig Sales Boost in a Single Day
In these days of shrinking advertising budgets and slow pokey sales, this seems like a great program. As long as the margins work, it seems to me that the only risk is getting more work than the business can handle well.
Read moreWelcome East Carolina Fans
We were so impressed with the show of class at Notre Dame in 2006, that we wanted to spread the word. We also wanted to make it easy for businesses to implement and so we created a few game day tools for businesses. One of them – ready-to-go welcome signs. On Saturday, October 2, Carolina plays the Pirates from East Carolina University. Would you like to join us by posting welcome signs in the door, windows and/or counter tops?
Read more10 Dancing Skeletons
When things don’t go as desired, a simple apology may be enough. Or a discount. Or a systems review. Something simple and quick and we can move on. But sometimes something more is needed. A master of mistake management is quick to observe the potential development of a skeleton; is well aware of the value of getting it out of the closet; and knows how to make it dance. Here are ten examples of dancing skeletons:
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