10 Mistake Management Mistakes

This week’s Quick List* is written in support and celebration of Mistake Management Month. Our definition of mistake is broad.  It could be a late delivery or faulty product to…

Read more

Quote of the Week: Mistakes & discovery

Many people SAY they want to learn from mistakes. But few people do more than surface learning. And many quickly learn that the best thing to do with mistakes is cover them up. And that’s a shame because…

Read more

Happy Ice Cream Sandwich Day

While all of this might seem like nonsense, there’s a real good chance that it will help you with some serious business like boosting productivity, morale, the economy – even customer loyalty.

Read more

Quote of the Week from Wooden & Withers

This week’s quote has been selected in support of Everette Withers who was named Interim Head Football Coach at The University of North Carolina – Chapel Hill at a press conference on Friday. It’s also a perfect quote for the launch of Mistake Management Month.

Read more

Serious Celebration: Mistake Management Month

Obviously, there is a lot at stake when mistakes are made. And when mistakes are met by masterful mistake management, there is much to celebrate.

Read more

10 Opportunities to Push from Decision to Action

What if nothing happens after spending hours in meetings….discussing, debating and deciding?
Frustrating, isn’t it? It can be a real downer for morale and productivity.
And if that happens a lot, it will soon become hard to even engage people in problem solving sessions. I mean – why bother?

Read more