Quote of the Week for Customer Service Week

Vinnie is thrilled to be back – and thrilled that he’s just in time to share a bite size bit for Customer Service Week. Customer service is not a department. It’s an attitude. An atmosphere. A culture. A way of doing business.

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Quote of the Week for Confucius Day

Our leadership quote of the week is in celebration of Confucius Day. Post it everywhere as a reminder of how to handle dark times and situations. A terrific strategy for boosting morale, productivity and overall performance.

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Quote of the Week: Elephant in the Room?

In celebration of Elephant Appreciation Day on September 22, our Leadership Quote of the Week is: When there is an elephant in the room, introduce it.

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Quote of the Week: Leadership Lone Ranger Style

The Lone Ranger never took off his mask, which would never fly well in today’s we-must-be-transparent environment. But he looked for the truth, took action and didn’t need credit. AND – he made it clear what he stood for.

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Quote of the Week: Fight Procrastination

This simple question and your answer to it, provides a power punch in the fight against procrastination.

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Quote of the Week from Frankenstein

In celebration of Frankenstein Day & Mary Shelley’s Birthday.

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