On Saying “No”
Learning to say “No” has come up in many recent lunch meetings, coaching sessions and workshops. Not just learning how to say it but also learning when to say it. …
Read moreWhat do you think?
Jane has gotten lots of calls and questions from customers and has gone to Dick for solutions. He now has a backlog of decisions to make; and Jane, plus many other team members are waiting for him to make them.
Read moreWe Want More
When I talk with leaders about what they want and need more of, the list typically includes more revenue, more profit, more productivity, more teamwork, more loyalty and retention. And then sometimes there is a comment like, “If only we could pay more.”
Read moreWorking with a Bunch of Crackpots?
What a crackpot! We hear it from offices everywhere. Defined by Urban and Webster as: crazy, insane, eccentric, foolish, harebrained, oddball, flake, geek, irrational, fruitcake, nut case, screwball and crank.
It seems to me others use it more loosely as someone with a flaw – like a cracked pot.
Read moreCourage Is What It Takes
Public speaking is a huge fear for most people. In fact it has been rated as scarier than death. So yes – it takes courage to stand up and speak – whether it’s making a speech or speaking your mind. It also takes courage to…well…hear the words from Winston Churchill.
Read more