Theme for Week: Customer Service Week

Customer Service Week. There are many ways to celebrate it. What are your plans?

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Reminder: October 4 is Techies Day

Take your IT person or staff to lunch and promise you won’t ask for one piece of computer advice during that hour.

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October 4 is Improve Your Office Day

If office atmosphere is on your list of desired improvements, try some of the tips at:

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Team made goal last week? Yippee-easy week ahead!

If your team made goal last week, congratulations!  Double congratulations! Now – want to be an even better manager?  Here are some tips from the football field – from the team…

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Happy World Smile Day

What a nice way to start a new month…with World Smile Day. It’s a good thing for morale. For productivity. For customer loyalty. For overall performance.

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Movie of the Week: jetBlue Marathon

jetBlue didn’t let their management of the 2007 Valentine’s Day ice storm at JFK rest in the closet for any time at all. They made it dance and dance and dance – a veritable dance marathon. And now, we are turning it into a movie marathon. Four features, about 28 minutes total, all featuring jetBlue CEO, David Neeleman’s appearances on Youtube, Today, David Letterman.

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