FEAR is a Dark Room
We’ve all been there. Scared of something. Often the unknown. Imaginations running wild with negatives that are certain to happen. Here are three common scenarios. 1. Ready to make a…
Read more
Happy 100 Years to Fitch Lumber Company
Fitch Lumber is celebrating 100 years in Carrboro, North Carolina! They have a long and rich history and are perfect role models for leadership. Plus, taking care of team and…
Read more
For Columbus Day: From Doom to Discovery
When I think of Christopher Columbus, five words flash through my brain. “I have a decided heart.” These words are from Andy Andrews book, The Travelers Gift: Seven Decisions That…
Read more
Are you chasing customers away?
Harry is 77 years old, and he has lived in the same house for 40 years. His home and yard are lovely – full of memories, familiarity, convenience, comfort –…
Read more
Does your business deliver tricks or treats?
A customer waited at the copy center while two clerks carried on about a “slimy” (their words) co-worker. They didn’t acknowledge the customer’s presence at all. It was as if…
Read more
E-Book: October-Only Opportunities for You & Your Team
The man in this photo is Matt. He’s the manager. Standing at the head of the conference table. By himself. All is quiet. Nothing wrong with that. Except there is…
Read more