Mistake of the Week Award at Keebler Cookies & Crackers
Not sure about rewarding mistakes? Read this before you decide.
Read moreJust In Time Management
Are you familiar with Just In Time Management? Well – this celebration is just in time!
Read moreHow To Get True Confessions
In many organizations, mistake are hidden or covered up. No benefit to anyone. What can be done to get people to share and get “full” benefit from mistakes?
Read moreWhat a Mess
Did I tell you about the time I made the mistake of doing exactly what my client asked me to do? Sounds a little strange, but this is how it happened and what it did to customer loyalty, productivity and morale.
Read moreMistake Management Tips from Mick Mixon
Do people feel safe talking with you about their mistakes – seeing it as an opportunity to learn and grow? Or do they hide mistakes to avoid getting grilled, beaten up – or maybe even fired? The former is certainly better for morale and productivity – a much better approach for enhancing organizational performance.
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