Quote of the Week: In Celebration of Lombardi Gras
While the official kick off of Mardi Gras isn’t until tomorrow, the party started last week when the New Orleans Saints won Super Bowl XLIV and brought home the Lombardi Trophy. It was a great victory – a much needed morale boost – for a city that has been slowly re-building from the devastation from Hurricane Katrina in 2005. Many have called the celebration, “Lombardi Gras”. It’s a perfect time to remember wise words from Vince Lombardi that serve to boost morale and productivity – words that can help us get 2 goal – words that can help us help others do the same.
Read more10 Tips from Lincoln On Leadership
A great book on leadership is Lincoln on Leadership: Executive Strategies for Tough Times by Donald Phillips. Each chapter is summarized by a list of “Lincoln Principles”. Here are ten of my favorites.
Read moreThey Do Business with Heart at Phelps High in DC
I teach at a public high school in Washington, DC. I am convinced that our custodial staff consists of some of the warmest men in the city.
Read moreQuick List: 10 Ways to Increase Client & Staff Retention
This Quick List is for you if you want to Be a Better Manager and/or if you are Serious About Service.
Here they are – 10 ways to improve retention of clients and staff.
Quote of the Week – About everyone we meet
This week’s quote helps to remind us that when a person interrupts, or pushes ahead in line or ignores us in the hallway or whatever it is that rubs us the wrong way or ticks us off – it’s probably not about us. And whatever it is about, is good reason for the rest of us to try our best to do business with heart.
Read moreHave you lost power?
How can you possibly make a difference if you have no power? Why even bother dreaming? Or setting a goal? Might as well forget about trying to make a difference in someone else’s life – much less your own.
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