Rest in Peace – A Lesson from Ben & Jerry’s

Like many companies, Ben & Jerry’s buries their mistakes.

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Mistake Cake

It’s only fitting that we celebrate the end of Mistake Management Month with a bit of Mistake Cake.

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Mistake of the Week Award at Keebler Cookies & Crackers

Not sure about rewarding mistakes? Read this before you decide.

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Mistake of the Month Award at Brogan & Partners

We found a great article last week about Brogan & Partner’s Mistake of the Month Award.

And surprise! (or maybe not) – in the story is evidence of every element of mistake management needed to go from ignoring or hiding mistakes to celebrating them – boosting morale & productivity in the process.

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Reward Mistakes? Are You Sirius?

A couple of week ago, I raised the question about giving rewards for making mistakes.
Some people thought I had gone mad – too much exposure perhaps to the dog days of summer.

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How To Get True Confessions

In many organizations, mistake are hidden or covered up. No benefit to anyone. What can be done to get people to share and get “full” benefit from mistakes?

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