10 Dancing Skeletons
When things don’t go as desired, a simple apology may be enough. Or a discount. Or a systems review. Something simple and quick and we can move on. But sometimes something more is needed. A master of mistake management is quick to observe the potential development of a skeleton; is well aware of the value of getting it out of the closet; and knows how to make it dance. Here are ten examples of dancing skeletons:
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