Satisfy your customers unless it’s hard
That (headline) couldn’t be something we would say here at Business Class, could it?
Nope.
Read moreLessons from The Lone Ranger
The Lone Ranger premiered on television on September 15, 1948. What does that have to do with business and leadership?
Read moreImportant day for chocolate lovers
This is an important day for chocolate lovers. And a great day to learner from this great business man.
Read moreRun a business in a college town?
Do you run a business in a college town? Here are five important and helpful tools for you.
Read moreWe beat the heat & turned lemons into lemonade.
Can you think of a time your organization made a mistake and then handled it so well that the customer was pleased, kept doing business with you, and maybe even recommended you to others? Congratulations! Please share your story with us so that people outside your organization can learn from it. Who knows…you might be on the receiving end of better mistake management because of it!
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