Are you chasing customers away?
Harry is 77 years old, and he has lived in the same house for 40 years. His home and yard are lovely – full of memories, familiarity, convenience, comfort –…
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Does your business deliver tricks or treats?
A customer waited at the copy center while two clerks carried on about a “slimy” (their words) co-worker. They didn’t acknowledge the customer’s presence at all. It was as if…
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E-Book: October-Only Opportunities for You & Your Team
The man in this photo is Matt. He’s the manager. Standing at the head of the conference table. By himself. All is quiet. Nothing wrong with that. Except there is…
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10 Ideas for Left Handers Day
Left Handers Day (August 13) is a great time to celebrate and understand differences. Which could lead to new perspectives. Actually any day is a good day for this.
Whenever you do it, here are 10 ideas for helping you and your team members:
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Lessons from Mick Mixon’s Dad
Ever wonder why people don’t meet your expectations? Ever wonder why they don’t take responsibility? Here’s a lesson in expectations from Mick Mixon’s Dad.
Read moreLessons from Phil Ford’s Dad
An excerpt from interview with Phil Ford – on lessons he had learned from his Dad – lessons that had helped in his career.
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