Silverado Does Business with Heart

During a recent trip to California, I went to visit Paul Mullin, a former University Directories colleague. Paul is now Senior Director for Development at Silverado Senior Living. And yes – they do business with heart.

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Quote of the Week: On Battles & Kindness

This week’s quote helps to remind us that when a person interrupts, or pushes ahead in line or ignores us in the hallway or whatever it is that rubs us the wrong way or ticks us off – it’s probably not about us.

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Doing Business with Heart

blue heartDon’t you love it when people do business with heart?

They seem to love their work. They get the job done. They really care. They make you feel good. They warm your heart doing business with heart.

It’s great for morale. Great for productivity. Great for staff retention and customer loyalty

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Carolina vs Duke Tonight!

It was March 2, 1974 when that famous Duke-Carolina basketball game was played. When Carolina scored 8 points in 17 seconds to send the game into overtime.

Whether you’ve read or heard this story before, or many times before, today is a good day to read it or hear it again. It’s a fabulous basketball story…full of many lessons for business.

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Quote of the Week: I love who I am

From the Be a Better Manager: Managing Yourself section of our Quote Library…

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Happy New Year Again

If you are part of the 88% that has dropped the resolutions or goals that you made for 2011, today, the first day of the Lunar New Year 4709, presents another opportunity to get a new start on those goals. And 10 things to do with abandoned goals provides solid strategies for getting a new ending this time

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