Quote of the Week: On Fault & Responsibility

If people aren’t used to this approach, it takes a while to break down barriers to success. But once the barriers are down. Once people see and feel the freedom and excitement of collaboration and creativity – it’s a huge boost to morale, productivity and overall performance.

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Happy National Creamsicle Day

While all of this might seem like nonsense, there’s a real good chance that it will help you with some serious business like boosting productivity, morale, the economy – even customer loyalty.

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10 Mistake Management Mistakes

This week’s Quick List* is written in support and celebration of Mistake Management Month. Our definition of mistake is broad.  It could be a late delivery or faulty product to…

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Quote of the Week: Mistakes & discovery

Many people SAY they want to learn from mistakes. But few people do more than surface learning. And many quickly learn that the best thing to do with mistakes is cover them up. And that’s a shame because…

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Quote of the Week from Wooden & Withers

This week’s quote has been selected in support of Everette Withers who was named Interim Head Football Coach at The University of North Carolina – Chapel Hill at a press conference on Friday. It’s also a perfect quote for the launch of Mistake Management Month.

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Serious Celebration: Mistake Management Month

Obviously, there is a lot at stake when mistakes are made. And when mistakes are met by masterful mistake management, there is much to celebrate.

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