Red Hot Idea for CS Week
Bring in a pot of chili for everyone to enjoy. Or announce a chili cooking contest for later in October which just happens to be National Chili Month.
Either way – be sure to play music by the Red Hot Chili Peppers. And thank your team for their red hot performance.
Poppin’ Idea for CS Week
Here’s a fun thing to do during Customer Service Week. Fun for external customers. Fun for internal customers.
Read moreTheme for Week: Customer Service Week
Customer Service Week. There are many ways to celebrate it. What are your plans?
Read moreReminder: October 4 is Techies Day
Take your IT person or staff to lunch and promise you won’t ask for one piece of computer advice during that hour.
Read moreHappy World Smile Day
What a nice way to start a new month…with World Smile Day. It’s a good thing for morale. For productivity. For customer loyalty. For overall performance.
Read more10 October-Only Morale & Productivity Boosters
The foundation of good morale and productivity is hiring the right people. Yes – don’t hire grumps. And the people must have clear roles, responsibilities, expectations and goals. And they must receive training and coaching which includes feedback, direction, support and recognition from a trusted manager or coach.
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