10 Customer Service Quotes

For those of you preparing for Customer Service Week, here are 10 great quotes.

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Quote of the Week: Customer Service is not a department

This quote is perfect for any business, organization, department or group getting ready to celebrate Customer Service Week (first week of October). It’s also perfect for any other business, organization, department or group.

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10 Tips for Avoiding Failure

Leaders can boost morale, productivity and overall performance by getting input and involvement from others. Then again, like most good things, if taken too far, this practice can backfire. Read this to discover 10 tips for avoiding failure.

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Leadership Lessons from The Lone Ranger

Leadership Lessons from The Lone Ranger

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Welcome UVA Fans

If you have a business in the Chapel Hill/Carrboro area, please post welcoming signs in the door, windows and/or counter tops.

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Quote of the Week: Sure? Look harder.

This week’s quote can help us with mistake management, people management and self-management. It can help us boost morale, productivity and overall performance.

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