10 Management Lessons from Mom

This week’s Quick List* is in celebration of Mothers Day and has been drawn from a variety of sources. The items marked in blue came from Management Lessons from Mom….

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Quote of the Week: It’s not what you know

A message to leaders and workers and graduates everywhere…

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It’s Not What You Know

Here’s a favorite customer service story. And one I like to share with new graduates. And people in new jobs.

People who may be a bit nervous that they aren’t ready. Or maybe they are plum scared – about the work, about the boss, and perhaps worst of all – about that first face-to-face meeting with a client.

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Quote of the Week: The Craving To Be Appreciated

Our Leadership Quote of the Week was selected in celebration of Administrative Professionals Week(this week) and Day(April 25). Appreciate team members frequently (not just this week) and watch morale and productivity soar.

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10 Ways to Do More Business with Heart

It’s great for morale. Great for productivity. Great for staff retention and customer loyalty.

Here are 10 ways to do more business with heart.

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Quote of the Week for the End of Heart Month

It’s great for morale. Great for productivity. Great for staff retention and customer loyalty.

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