Ready-2-Go Meeting – on Customer Service
Here’s a quick meeting segment – perfect to include with your weekly staff meeting.
Great way to heighten awareness of customer service. Maybe even uncover some scary situations
Read more130 Motivational Quotes for Business
130 motivational quotes – ready to download. Print, post, use as wallpaper for your computer. Tools for teaching, learning, reminding, reinforcing helpful keys to business success. Download for free.
Read moreSigns of Class
We were so excited about the welcome we received at Notre Dame, that we wanted to spread the word!
Read moreA Simple Lesson from Notre Dame
When you go to “away” games, you never know how you will be treated. At some schools, there is a bit of fun and funny razzing by fans who see signs that you are from the other team. At other schools, there are boo’s. At a few, I’ve seen such open hostility that if I ever choose to go there, I hide my “colors” until safely in my seat.
Read moreRest in Peace – A Lesson from Ben & Jerry’s
Like many companies, Ben & Jerry’s buries their mistakes.
Read moreBeat the Heat – A Lesson Learned in Mississippi
This was much stronger action than most companies would have taken. Was it worth it?
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