They Do Business with Heart at Phelps High in DC
I teach at a public high school in Washington, DC. I am convinced that our custodial staff consists of some of the warmest men in the city.
Read moreSusan Eslick Does Business with Heart
Susan in San Francisco does business with a BIG heart in my book!
Read moreVIETRI Does Business with Heart
If you have seen their products in the stores or have spent any time on their website, you probably already have the feeling that VIETRI does business with heart. After having had the pleasure of spending some time with their management team, I can tell you that it’s more than just a feeling. Doing business with heart – whether they call it that or not – seems to be part of their culture – running deep and wide throughout their organization. Here are two stories to demonstrate.
Read moreQuick List: 10 Ways to Increase Client & Staff Retention
This Quick List is for you if you want to Be a Better Manager and/or if you are Serious About Service.
Here they are – 10 ways to improve retention of clients and staff.
Movie of the Week: Johnny the Bagger
When brainstorming what movie to feature in conjunction with our current theme of insignificance (feeling too small or too powerless to make a difference)…and with our running theme of doing business with heart…it was obvious that we should feature a movie we first mentioned back in December of 2008.
It’s called: Johnny the Bagger.
Protected: Are you providing a feast for your customers or your competition?
There is no excerpt because this is a protected post.
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