What do you think?
Jane has gotten lots of calls and questions from customers and has gone to Dick for solutions. He now has a backlog of decisions to make; and Jane, plus many other team members are waiting for him to make them.
Read moreWorking with a Bunch of Crackpots?
What a crackpot! We hear it from offices everywhere. Defined by Urban and Webster as: crazy, insane, eccentric, foolish, harebrained, oddball, flake, geek, irrational, fruitcake, nut case, screwball and crank.
It seems to me others use it more loosely as someone with a flaw – like a cracked pot.
Read moreIt’s Not What You Know
A message to leaders and workers and graduates everywhere. From a favorite story about customer service and career management.
Read moreThe Aveda Way
It was a gift card and my long time hairstylist being on maternity leave that finally nudged me in to the Aveda Institute for something other than Chamber of Commerce Business After Hours.
Read moreQuote of the Week for Presidents Day
This week’s quote is from President Abraham Lincoln.
Read moreTrick or Treat
Guest Post by Jan Boo-lick Have you ever gone trick or treating up and down Franklin Street? Or through University Mall, Eastgate Shopping Center or Carr Mill Mall? Do you…
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