What do you think?

Jane has gotten lots of calls and questions from customers and has gone to Dick for solutions. He now has a backlog of decisions to make; and Jane, plus many other team members are waiting for him to make them.

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Working with a Bunch of Crackpots?

What a crackpot! We hear it from offices everywhere. Defined by Urban and Webster as: crazy, insane, eccentric, foolish, harebrained, oddball, flake, geek, irrational, fruitcake, nut case, screwball and crank.

It seems to me others use it more loosely as someone with a flaw – like a cracked pot.

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It’s Not What You Know

A message to leaders and workers and graduates everywhere. From a favorite story about customer service and career management.

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The Aveda Way

It was a gift card and my long time hairstylist being on maternity leave that finally nudged me in to the Aveda Institute for something other than Chamber of Commerce Business After Hours.

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Quote of the Week for Presidents Day

This week’s quote is from President Abraham Lincoln.

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Trick or Treat

Guest Post by Jan Boo-lick Have you ever gone trick or treating up and down Franklin Street?  Or through University Mall, Eastgate Shopping Center or Carr Mill Mall?   Do you…

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