jetBlue Dance Marathon
Remember the major ice storm on Valentines Day in 2007? Jet Blue cancelled 1000 flights. Passengers were stuck on planes for up to 9 hours. There was no way to get rid of this skeleton. They could have let it just stand there and scare people off. Instead, they made it dance.
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Read moreThe Double Dog Dare
Skeletons in your closet? Masters of mistake management know when and how to make them dance. Here’s a good example from the newspaper industry.
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Read moreHappy Native American Day
Today is a good day to re-visit this Quote of the Week, which features some very wise words from a Native American Elder.
Helpful tools for morale and productivity. For yourself and your team.
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