Happy World Smile Day
What a nice way to start a new month…with World Smile Day. It’s a good thing for morale. For productivity. For customer loyalty. For overall performance.
Read moreMovie of the Week: jetBlue Marathon
jetBlue didn’t let their management of the 2007 Valentine’s Day ice storm at JFK rest in the closet for any time at all. They made it dance and dance and dance – a veritable dance marathon. And now, we are turning it into a movie marathon. Four features, about 28 minutes total, all featuring jetBlue CEO, David Neeleman’s appearances on Youtube, Today, David Letterman.
Read more10 October-Only Marketing Opportunities
There are many cool opportunities to help you in the revenue department during the month of October. A potential side benefit internally…a boost to morale and productivity. All good for bottom line performance.
Read moreGreat prize & price! Buy now. Bowl later.
Here’s a great idea for everyone – and a great today only price for those of you in the Raleigh/Durham area! Buy today and use as a prize for the person who brings in the most sales next week. Or the person who brings in the most accounts receivable. Or the person who tweets the most. Or whatever activity will get you and them closer to goal! Or use it as a treat for your Customer Service team during Customer Service Week (October 4-8).
Read moreWelcome East Carolina Fans
We were so impressed with the show of class at Notre Dame in 2006, that we wanted to spread the word. We also wanted to make it easy for businesses to implement and so we created a few game day tools for businesses. One of them – ready-to-go welcome signs. On Saturday, October 2, Carolina plays the Pirates from East Carolina University. Would you like to join us by posting welcome signs in the door, windows and/or counter tops?
Read more10 Dancing Skeletons
When things don’t go as desired, a simple apology may be enough. Or a discount. Or a systems review. Something simple and quick and we can move on. But sometimes something more is needed. A master of mistake management is quick to observe the potential development of a skeleton; is well aware of the value of getting it out of the closet; and knows how to make it dance. Here are ten examples of dancing skeletons:
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