Quote of the Week: On Fault & Responsibility

If people aren’t used to this approach, it takes a while to break down barriers to success. But once the barriers are down. Once people see and feel the freedom and excitement of collaboration and creativity – it’s a huge boost to morale, productivity and overall performance.

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Masterful Mistake Management at Sugarland Bakery

How are mistakes handled in your organization?

Is there a Mistake Management Plan? One that facilitates masterful mistake management? One that helps you get a good return on investment from every mistake made?

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Masterful Mistake Management at Four Corners

Every organization needs a mistake management plan – preferably one that fosters MASTERFUL mistake management.
That’s because as hard as we may try to avoid making mistakes, we all make them from time to time. And what happens after that is critical to our success.

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10 Mistake Management Mistakes

This week’s Quick List* is written in support and celebration of Mistake Management Month. Our definition of mistake is broad.  It could be a late delivery or faulty product to…

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10+8 Benefits of Masterful Mistake Management

Obviously, there’s a lot at stake when mistakes are made. And when they are met by masterful mistake management, there is much to celebrate.

Here are 10+8 potential benefits of masterful mistake management.

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Lemons to Lemonade at The Flying Burrito

Lemons-to-lemonade stories can be a great management tool. They can provide encouragement, celebration, recognition and confidence. All of which can serve to boost morale, productivity and overall performance. Plus build a company culture of possibility thinking and can-do attitudes. Here’s a new one for you. A lemons-to-lemonade story. With a twist.

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