Happy 100 Years to Fitch Lumber Company
Fitch Lumber is celebrating 100 years in Carrboro, North Carolina! They have a long and rich history and are perfect role models for leadership. Plus, taking care of team and…
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Are you chasing customers away?
Harry is 77 years old, and he has lived in the same house for 40 years. His home and yard are lovely – full of memories, familiarity, convenience, comfort –…
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Does your business deliver tricks or treats?
A customer waited at the copy center while two clerks carried on about a “slimy” (their words) co-worker. They didn’t acknowledge the customer’s presence at all. It was as if…
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E-Book: October-Only Opportunities for You & Your Team
The man in this photo is Matt. He’s the manager. Standing at the head of the conference table. By himself. All is quiet. Nothing wrong with that. Except there is…
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10 Important Things To Do Mid-Year
Here are 10 important things to do mid-year. For your business. For your team. For yourself.
It may be the most valuable time you spend all year. Saving you time, energy, the cost of error and duplicated efforts. Great for productivity, morale and performance – including bottom line performance.
Read moreSecrets of Success from UPS Stores
Up until December of last year, I had always gotten good service from the UPS Store on Fordham Blvd in Chapel Hill, NC.
And then there was that Saturday in December.