Quote of the Week: On Bottom Line Performance

We need results! Bottom line results. For most of us, that’s harder than ever to get those results. Making it more important than ever to pay close attention to morale and productivity. Put this formula to work to help you get the results you need.

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Customer Service 101 – Class #3

It’s time for  #9. #9 on the list of what customers want* is something for which they are especially thankful – and that is  going beyond expectations. Whether it is…

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