Giant Memories & Lessons from the Boston Marathon
Might as well accept it… “Between you and anything significant will be giants in your path.” Which giants do you see most often? I see and I hear about these…
Read more10 Dancing Skeletons
When things don’t go as desired, a simple apology may be enough. Or a discount. Or a systems review. Something simple and quick and we can move on. But sometimes something more is needed. A master of mistake management is quick to observe the potential development of a skeleton; is well aware of the value of getting it out of the closet; and knows how to make it dance. Here are ten examples of dancing skeletons:
Read moreProtected: Quote of the Week: Skeletons in your closet?
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Read moreNeed More Strength? What About Your Vendors?
Note from Jan: This is part of a series on managing tough times. For full benefit, I encourage you to read the articles in sequence. For your convenience, here are the…
Read moreUsing All Your Strength
Note from Jan: This is the third in a series on managing tough times. For full benefit, I encourage you to read: 4 Musts for Managing Tough Times & Hunkering…
Read moreHunkering Down
This is a follow up to “4 Musts for Managing Tough Times“. Please read that article before hunkering down to read this one. PLEASE. Don’t just hunker down. It’s important to…
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