celebrations | Business Class

Today is Improve Your Office Day

Jan Bolick · · 0 Comment

Of course there are many things right? What is just one thing you could improve morale, productivity and overall performance?

Be a Better Manager

10 Favorites for Customer Service Week

Jan Bolick · · 1 Comment

Here are ten favorite activities and tools for teaching, tweaking and reinforcing the who, what, where, when, why and how of excellent service during Customer Service Week and 51 other weeks of the year.

The benefactors? Customers, vendors, staff, management, owners – actually – everyone!

2 Little Time

Protected: Quote of the Week: Your Smile Can Be Heard

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There is no excerpt because this is a protected post.

Be a Better Manager

Smile. It’s October 1!

JB · · 0 Comment

What a nice way to start a new month…with World Smile Day. It’s a good thing for morale. For productivity. For customer loyalty. For overall performance.

2 Little Time