Today is Improve Your Office Day

Of course there are many things right? What is just one thing you could improve morale, productivity and overall performance?

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10 Favorites for Customer Service Week

Here are ten favorite activities and tools for teaching, tweaking and reinforcing the who, what, where, when, why and how of excellent service during Customer Service Week and 51 other weeks of the year.

The benefactors? Customers, vendors, staff, management, owners – actually – everyone!

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Tomorrow is Techies Day

Techies Day is October 4. Take your IT person or staff to lunch and promise you won’t ask for one piece of computer advice during that hour. Don’t have time…

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Protected: Quote of the Week: Your Smile Can Be Heard

There is no excerpt because this is a protected post.

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Welcome Louisville Fans

We were so impressed with the show of class at Notre Dame , we wanted to spread the word and make it easy for businesses to implement, so we created…

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Smile. It’s October 1!

What a nice way to start a new month…with World Smile Day. It’s a good thing for morale. For productivity. For customer loyalty. For overall performance.

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