It’s National Kick Butt Day
How will you celebrate?
A few ideas…
What would really help your organization most right now?
More clients? Fewer receivables?
10 Ways to Truly Lead in October
Lots of leaders have the title of manager or leader but they don’t lead. I mean – truly lead. Perhaps they don’t know how. Or perhaps they are scared. Both are acceptable and understandable – unless it stays that way. Here are 10 ways to truly lead – now – in October.
Read moreQuote of the Week: Fear, Columbus & Kick Butt Day
Today is Columbus Day. Thursday is Kick Butt Day. And ever since Vinnie got back, he’s been asking everyone he sees…Are you scared to lead? If you aren’t doing the above, you aren’t doing your job as a leader. You must be scared to lead.
Read more10 Favorites for Customer Service Week
Here are ten favorite activities and tools for teaching, tweaking and reinforcing the who, what, where, when, why and how of excellent service during Customer Service Week and 51 other weeks of the year. The benefactors? Customers, vendors, staff, management, owners – actually – everyone!
Read moreQuote of the Week for Customer Service Week
Vinnie is thrilled to be back – and thrilled that he’s just in time to share a bite size bit for Customer Service Week. Customer service is not a department. It’s an attitude. An atmosphere. A culture. A way of doing business.
Read moreQuote of the Week for Confucius Day
Our leadership quote of the week is in celebration of Confucius Day. Post it everywhere as a reminder of how to handle dark times and situations. A terrific strategy for boosting morale, productivity and overall performance.
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