On Saying “No”

Learning to say “No” has come up in many recent lunch meetings, coaching sessions and workshops.  Not just learning how to say it but also learning when to say it. …

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What do you think?

Jane has gotten lots of calls and questions from customers and has gone to Dick for solutions. He now has a backlog of decisions to make; and Jane, plus many other team members are waiting for him to make them.

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Want people to take responsibility?

Why won’t people take responsibility?

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We Want More

When I talk with leaders about what they want and need more of, the list typically includes more revenue, more profit, more productivity, more teamwork, more loyalty and retention. And then sometimes there is a comment like, “If only we could pay more.”

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Working with a Bunch of Crackpots?

What a crackpot! We hear it from offices everywhere. Defined by Urban and Webster as: crazy, insane, eccentric, foolish, harebrained, oddball, flake, geek, irrational, fruitcake, nut case, screwball and crank.

It seems to me others use it more loosely as someone with a flaw – like a cracked pot.

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In the midst of clutter and chaos?

Answers don’t always come easy but once they do, they have a way of calming some of the chaos and clearing some of the clutter – or at least making it seem less important.

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