Hybrid Vehicles Only

“Preferred” parking for hybrids. Outside the new Aloft Hotel in Chapel Hill, North Carolina.

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A+ Customer Service Attitude

In celebration of Customer Service Week, our Quote of the Week: Customer service is not a department…it’s an attitude. If you asked me for an example of a person who exudes an excellent customer service attitude, the first person I would think of is

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Brainteaser #49

Use a brainteaser to start, revive or end a meeting. It’s a great way to shift the brain, spark new energy, maybe even cause a giggle or a smile. All of which can help you boost morale and productivity.

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Welcome Clemson Fans

We were so impressed with the show of class at Notre Dame in 2006, that we wanted to spread the word. We also wanted to make it easy for businesses to implement and so we created a few game day tools for businesses. One of them – ready-to-go welcome signs.

On Saturday, October 9, Carolina plays the Tigers from Clemson University.

Would you like to join us by posting welcome signs in the door, windows and/or counter tops?

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10 Tips for Customer Service Week

Customer Service Week is a great week to treat and tweak. If done well, the result is raised awareness, better morale, improved productivity, more customer loyalty and better overall performance. Here are 10 suggestions:

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Nutty Idea for CS Week

Are things a bit nutty in your office?

Then here’s a fun thing to do during Customer Service Week…or anytime.

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