Answer to Brainteaser #49:

As our Quote of the Week says:

“Customer service is not a department.  It’s an attitude”

Other Tips & Tools for Customer Service Week:

• Theme:  Customer Service Week
• Quote of the Week: Customer Service is not a department…
• 10 Tips for Customer Service Week
• Poppin’ Idea for CS Week
• Red Hot Idea for CS Week
• Nutty Idea for CS Week