10 Tips from Lincoln On Leadership
A great book on leadership is Lincoln on Leadership: Executive Strategies for Tough Times by Donald Phillips. Each chapter is summarized by a list of “Lincoln Principles”. Here are ten of my favorites.
Read moreVIETRI Does Business with Heart
If you have seen their products in the stores or have spent any time on their website, you probably already have the feeling that VIETRI does business with heart. After having had the pleasure of spending some time with their management team, I can tell you that it’s more than just a feeling. Doing business with heart – whether they call it that or not – seems to be part of their culture – running deep and wide throughout their organization. Here are two stories to demonstrate.
Read moreGetting 2 Goal – A Lesson in Prep & Push from Dean Smith (shared by Phil Ford)
If you are a manager in charge of getting a team to goal, this article can help you do both better (i.e. be a better manager and get 2 goal). If you are aren’t a manager, but getting 2 goal is important to you, this article can help you as well.
Read moreGenuine Concern – A Lesson from Dean Smith (shared by Phil Ford)
A few years ago, I had the pleasure of interviewing former Carolina basketball player and coach, Phil Ford on the topic of business and basketball. Here is a 2-minute excerpt from the interview.
Read moreQuick List: 10 Ways to Increase Client & Staff Retention
This Quick List is for you if you want to Be a Better Manager and/or if you are Serious About Service.
Here they are – 10 ways to improve retention of clients and staff.
Quote of the Week – About everyone we meet
This week’s quote helps to remind us that when a person interrupts, or pushes ahead in line or ignores us in the hallway or whatever it is that rubs us the wrong way or ticks us off – it’s probably not about us. And whatever it is about, is good reason for the rest of us to try our best to do business with heart.
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