Clear As a Ghost

As managers, we are often disappointed by what people do or don’t do. Along with anger, frustration and other assorted emotions, micro-management often follows. Or a return to the “I’ll…

Read more

Customer Service is NOT a Department

Vinnie is thrilled to be back – and just in time to share a bite size bit for Customer Service Week. As you may recall, we have featured a version…

Read more

Curse the Darkness/Light a Candle

In preparation and celebration of Confucius Day (September 29), our Leadership Quote of the Week is: A nice reminder that it is better to

Read more

Purpose as a Tranquilizer

In celebration of Frankenstein Day & Mary Shelley’s Birthday. Ms. Shelley, born on August 30, 1797, wrote the book, Frankenstein in 1818. The quote is from Copyright secured by Digiprove © 2014

Read more

Which dog is winning?

With many of us now fighting the dog days of summer, hoping to block their affect on morale and productivity, our quote is a question. Post it or the story…

Read more

Too Small to Make a Difference?

According to the Business Class Celebration Calendar, Mosquito Day is coming.  Yes – there is such a thing.   A perfect time to feature this quote which is also a nice…

Read more