10 Favorites for Customer Service Week

Here are ten favorite activities and tools for teaching, tweaking and reinforcing the who, what, where, when, why and how of excellent service during Customer Service Week and 51 other weeks of the year.

The benefactors? Customers, vendors, staff, management, owners – actually – everyone!

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Protected: Quote of the Week: Your Smile Can Be Heard

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10+ Morale & Productivity Boosting Ideas for October

The foundation of good morale and productivity is…And they must receive training and coaching which includes feedback, direction, support and recognition from a trusted manager or coach. Here are 10 ways to do this in October.

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93% Use Social Media for Business

The Social Media Revolution video: “We don’t have a choice on whether we DO social media. The question is how well we DO it.”

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10 Tips & Reminders for Customer Service Week

Ten tips and reminders for Customer Service Week – an opportunity to boost morale, productivity, performance and loyalty.

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10 Customer Service Quotes

For those of you preparing for Customer Service Week, here are 10 great quotes.

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