Super Sized Salsa Celebration

Jump in! Let these celebrations give you an excuse to take a break from the norm. To laugh, have fun, break the tension. To show appreciation. In the process, you might even end up boosting morale and productivity.

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For Anyone Who Loves a Teenager

This isn’t normal Business Class material, but it clobbered me with its potential for influence. Actually it screamed at me first. But it was the clobber that compelled me to…

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The Customer is Always Right

The customer is always right. Right?

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Complaint Land

There is a time to complain and then…

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Time: It Really Is Yours!

It’s thrilling to hear stories from people who take on the suggested assignment and then successfully squeeze past and present passions into their hectic lives. Things like yoga, the guitar,…

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Nobody Cares Anymore

Mr. Green thought that all banks were impersonal and that no one cares about service anymore. Then…he met Sally.

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