Fear is a darkroom…
We’ve all been there. Scared of something. Often the unknown. Imaginations running wild with negatives that are certain to happen.
Here are three common scenarios.
Read moreTo Win Customers…
In celebration of Customer Service Week, our Leadership Quote of the Week is:
Read morePeople Need This
Would you agree that most people are dealing with some sort of pain? It could be an injury or illness, or it could be the kind of pain that comes…
Read moreTips & Tools for Customer Service Week
Tips & Tools for Customer Service Week – some for treating, some for tweaking.
Read moreConfucius Say…
In celebration of Confucius Day (September 28), we dug up some Confucius sayings.
Read moreDon’t have any power?
In lunch meetings, coaching sessions and workshops, I hear phrases like: There’s nothing I can do about _____ (fill in the blank). I’ve tried and tried and nothing works. I have no control. Okay – I’ll admit it. I’ve heard the same phrases in conversations with myself. People, weather, the economy – they overpower us. We might as well give up or give in.
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