Quote of the Week: Discover a Different Boss

Happy Columbus Day. This is a good week to explore….looking to discover: something good about your boss. Just in time to write a nice note to her for Boss Day(on Friday); a different perspective that would help you be a better boss; helping you take charge in more effective ways, make things happen and inspire others to do the same; new courage needed to push off from shore.

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Reminder: National Kick Butt Day-Oct 11

How to celebrate? Offer free kickboxing classes to those who reach their sales goal for that week or month.

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Movie of the Week: Customer Service Weak

In celebration of Customer Service Week, we bring you a double feature! Both movies provide excellent examples of Customer Service that is Weak because of …. Well – take a look and you decide what makes it weak.

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Brainteaser #49

Use a brainteaser to start, revive or end a meeting. It’s a great way to shift the brain, spark new energy, maybe even cause a giggle or a smile. All of which can help you boost morale and productivity.

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Red Hot Idea for CS Week

Bring in a pot of chili for everyone to enjoy. Or announce a chili cooking contest for later in October which just happens to be National Chili Month.
Either way – be sure to play music by the Red Hot Chili Peppers. And thank your team for their red hot performance.

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Quote of the Week: Customer Service is not a department…

There are all sorts of ways to celebrate Customer Service Week. However you choose to celebrate (or not), here’s a good thing to keep in mind….this week and all the weeks that follow.

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