The Heaven & Hell of Making Things Right
Remember those old numbers about how a dissatisfied customer will complain to five to ten of their friends? How many zeros does social media add to that?
Read more10 reasons to stop meeting
A meeting can be a great opportunity to build morale, productivity and overall performance. Then again, as you see from the quote above and the ones below, they can send all of that to the gutter.
Read moreWe have to stop meeting like this
You may find just the tip you need or just the tip you could pass along. A tip that could help you and your team, spend less time – or less unproductive time – in meetings. In the process, you could boost morale, productivity and overall performance.
Read moreQuote of the Week: On Meetings, Minutes & Hours
Our leadership quote of the week will not be popular with many leaders, but it’s a good one for those who are looking for ways to save time and, get to goal PLUS boost morale, productivity and overall performance.
Read moreReminder: It’s Bike to Work Week
Ride Your Bike to Work Week (this week) and Ride Your Bike to Work Day (Friday) is a good way to nudge more in that direction.
Read more10 tactics for drawing out winners
To me, one of leadership’s greatest rewards is drawing the winner out in someone, when she seemed like such a loser that no one, not even Lucy Loser, believed she had it in her. How to do it? Here are 10 common tactics…along with commentary about likely results for each.
Read more