People Need This

Would you agree that most people are dealing with some sort of pain? It could be an injury or illness, or it could be the kind of pain that comes…

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Tips & Tools for Customer Service Week

Tips & Tools for Customer Service Week – some for treating, some for tweaking.

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Confucius Say…

In celebration of Confucius Day (September 28), we dug up some Confucius sayings. 

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Two Underused, Yet Powerful Words

THANK YOU to Kathleen, a long time Quote of the Week subscriber from Alabama, for sending in this week’s quote. We are posting it on September 15, which according to…

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Don’t have any power?

In lunch meetings, coaching sessions and workshops, I hear phrases like: There’s nothing I can do about _____ (fill in the blank). I’ve tried and tried and nothing works. I have no control. Okay – I’ll admit it. I’ve heard the same phrases in conversations with myself. People, weather, the economy – they overpower us. We might as well give up or give in.

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The Next Step for Procrastination

Our Quote of the Week has been selected in celebration of Fight Procrastination Day ( September 6). It’s a nice little six month follow up for those of us who…

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