Boost Morale on Fudge Day

National Fudge Day is on Tuesday, June 16. Take this opportunity to have a little fun, relieve stress, break tension, say thank you – and in doing so, you boost…

Read more

Want More Customers? Are There Holes in Your Bucket?

Lots of companies spend tons of money trying to get new business…while they lose business because of poor service.

Read more

To Tweet or Not to Tweet for Business

To many of us seeking to increase productivity and morale, seeing and hearing about people who tweet…
well…it seems ridiculous. On more than one occasion, I’ve heard people say (myself included), “How do they have time for that?!”

Read more

Increase Productivity on a Dime

Productivity and morale – so important these days. But we get set in our ways. So when someone tries to change things (hence, us) in the name of greater productivity,…

Read more

How to Help Angry Customers

What to do when a customer is angry.

Read more

How to “Cross a Bridge” Between You and Your Goal

Many of us approach obstacles the way many cars tried to cross the Salado River – slowly, cautiously, methodically determined to make it on our own.

Read more