Ready-2-Go Meeting – On Customer Service
If you are trying to establish, build or boost a customer service culture – here’s a Ready-2-Go Meeting segment using the concept of “Doing Business with Heart”. While it’s seasonally appropriate to introduce during Valentines Week, it’s also appropriate to introduce and pursue all year long.
Read moreDon’t You Love It?
In this rough, tough, seemingly heartless, bottom-line oriented world of strategizing for survival through takeovers, layoffs and budget cuts, don’t you love it when people do business with heart?
Read moreAnnouncement: Haitian Relief Day – January 27
The Chapel Hill-Carrboro Chamber of Commerce, Chapel Hill Magazine, 1360 WCHL and The Siena Hotel are urging local businesses and residents to participate in “Chapel Hill’s Haitian Relief Day” by donating a percentage of their sales on Wednesday, Jan. 27 to the cause.
Read more10 Ways to Be A Better Manager
If you want to Be A Better Manager in 2010 and beyond, here are 9 ways to do it. Read, print, post in a prominent place. Use it as a discussion list in Managers Meetings. If you are really daring, give it to those you manage and ask them to rate you on each one!
Read moreProtected: Handling Rejection: Tips from Mick Mixon
There is no excerpt because this is a protected post.
Read moreQuote of the Week from Wayne Gretsky
It gets scary out there.
Sometimes it’s tough to keep going.
Or even get started.
Keep this one handy…to cheer yourself and others on when times get tough.